November 12, 2020, 1 pm EDT

Health and human service executives are a long way from knowing all the answers as the pandemic continues, but no one can wait to see “how things will shake out.” The operational planning for recovery is no small task with the need to protect staff, consumers, operations, and financials. How do you balance all these critical elements? Join us for this web briefing to learn how Monarch, a trauma-informed company providing innovative support to thousands of people with intellectual and developmental disabilities, mental illness, and substance abuse use disorders in North Carolina, is positioning itself for the new normal by shifting strategy, operations, and outcomes for a future that includes significant changes in service delivery.

Join us to learn how Monarch:

  • Moved quickly to respond to the pandemic.
  • Worked with staff to identify and implement safety measures.
  • Protected finances.
  • Communicated with the board.
  • Identified decision-making factors.
  • Balanced the urgency of now with a future strategy.

Featured Speakers

Dr. Peggy Terhune, President/Chief Executive Officer, Monarch

Dr. Peggy Terhune has been the Chief Executive Officer of Monarch since 1995. Under Dr. Terhune’s leadership, Monarch has implemented evidence-based and best practices in all areas, has successfully added numerous services, enhanced community integration, improved customer satisfaction, reduced turnover, and has effectively developed programs to serve consumers with multiple disabilities.

Registration is free and limited to Elite Members of the OPEN MINDS Circle. Contact us at 855-559-6827 or if you are not currently an elite member and want to join, for access to the webinars, blueprint, and more market intelligence on the specialty health and human services market.


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