May 12, 2020 | 3:00 p.m. Eastern
Free Executive Web Briefing Courtesy Of PerformWise
The current situation that our country (and the world) is in is most threatening to consumers with chronic conditions and complex support needs. There are three dangers for these consumers – the likely higher death rates for consumers with chronic conditions and lack of social supports, the likelihood that the needs of these consumers will be underestimated in any financial relief efforts (if history is our guide), and the financial disruption to the organizations that serve these consumers.
To survive the unexpected financial disruption, executives of these specialty provider organizations need to embrace a new model for developing a strategy to navigate turbulent times. This crisis strategy process has seven key components:
- A crisis management plan
- A cash management plan
- A plan for virtual service delivery and operations
- A plan for virtual revenue generation
- A plan for short-term revenue maximization
- A plan for aggressive short-term business development
- A strategic plan for post-disruption sustainability
What is common throughout the development and management of strategy throughout a crisis is the need for frequent reviews and updates (sometimes daily) based on the best available information. But for many executive teams, lack of accurate and timely information prevents them from making the best decisions.
Executives need the right information, on a timely basis, to navigate the economic turbulence of the current crisis. Most often, this is information that exists somewhere in the organization – but is usually not in the same system and is not integrated for reporting in a way that it can be used for decision making.
In this session, our faculty are going to take executives through a rapid-fire process of becoming a data-driven organization. Key session discussion points include:
- The types of information that are most useful for strategic decision making and a field-tested
- Twelve-step process to move your executive team and your entire organization to data-driven decision making
- Case study and examples of best practice performance reporting