Operating Behavioral Health Programs in a Pandemic: Success Stories From Arizona, New Jersey & Ohio
Free Executive Web Briefing Courtesy Of Genoa Healthcare
October 1, 2020 | 1:00 p.m. Eastern
The pandemic has caused a big shift in how behavioral health services are delivered. Many services have shifted to telehealth and many offices have had to close their doors or curtail programs. But not all consumers are well-served by “virtual only” models – and this fall, payers and health plans will be looking for more on-site services.
The question is how best to reopen and provide the “hybrid” services – part virtual and part on-site – that payers are looking for and that adequately meet rising consumer demand. Reopening has its operational challenges – new service processes, new safety guidelines, and new consumer interactions. And, the financial issues of reopening are many – higher costs, lower service capacity, consumer engagement, and more.
Learn from executives who have first-hand experience operating through the pandemic and reopening behavioral health programs in this timely executive discussion.
Join Genoa Healthcare, OPEN MINDS, and executives from three behavioral health centers to hear a panel discussion on barriers and successful strategies for reopening. Executives from centers in Arizona, New Jersey and Ohio will discuss how they were able to serve their communities throughout the pandemic. During this event, attendees will:
Understand the challenges of reopening on-site behavioral health programs
Identify the role consumer engagement plays in successfully reopening
Hear firsthand stories from executives who have successfully remained open and are reopening services
Key findings from the survey of behavioral health Chief Executive Officers include:
Demand for behavioral health services is increasing, with 52% of behavioral health organizations seeing an increase in the demand for services;
Capacity is diminishing as a result of the pandemic, and 54% of organizations have had to close programs while 65% have had to cancel, reschedule or turn away patients; and
Organizational viability and access to care for millions is at risk of disappearing. Organizations have lost, on average, nearly 23% of their annual revenue, and 39% believe they can only survive six months or less.
Registration for this executive web briefing has been provided at no charge courtesy of Genoa Healthcare.
Unable to attend? Still register! At the conclusion of the event, all registrants will receive a recorded copy of the executive web briefing and presentation slides.
Genoa Healthcare has been serving the behavioral health community for nearly 20 years, providing pharmacy services, telepsychiatry and medication management solutions. Today, Genoa Healthcare serves more than 800,000 individuals annually in 47 states and the District of Columbia, and fills more than 15 million prescriptions per year. Genoa Healthcare is the fifth largest drug chain in the U.S., with more than 450 pharmacies located within behavioral health centers. Visit www.genoahealthcare.com.