Skip to main content


Special Collaborative Webinar | April 21, 2020 – 1:00 p.m. ET


To ensure your future organizational sustainability and success… the time to act is right now. Learn and discuss the critical steps your organization should be taking at this special collaborative webinar from OPEN MINDS, The National Council for Behavioral Health, Pyramid Healthcare, and Qualifacts.


  • Understand the five stages of crisis and business disruption and how they affect your organization
  • Discuss strategic planning in the ‘new normal’ — short term tactics with long term benefits
  • Learn the 12 critical actions successful leaders are taking right now to combat current market challenges

Featured Speakers

Monica E. Oss, M.S., Chief Executive Officer, OPEN MINDS

For the past three decades, Ms. Oss has led the OPEN MINDS team and its research on health and human service market trends and its national consulting practice. Ms. Oss is well known for her numerous books and articles focused on the strategic and marketing implications of the evolving health and human service field. She has unique expertise in payer financing models, provider rate setting, and service pricing. She has led numerous engagements with state Medicaid plans, county governments, private insurers, managed care programs, service provider organizations, technology vendors, neurotechnology and pharmaceutical organizations, and investment banking firms – with a focus on the implications of financing changes on delivery system design.

Charles Ingoglia, President & Chief Executive Officer, National Council for Behavioral Health

With more than 20 years of experience in behavioral health, Charles Ingoglia has worked as a provider, advocate, and educator for government and public sector organizations. Prior to becoming President and CEO of the National Council for Behavioral Health, Ingoglia served as the Senior Vice President of Public Policy and Practice Improvement, where he directed the federal and state affairs function of the National Council, and oversaw practice improvement and technical assistance programs offered to more than 500,000 behavioral health professionals across the U.S. His efforts have centered on key issues such as parity, healthcare reform, and improving the experience of mental health and addictions care and treatment engagement.

David Klements, Chief Executive Officer, Qualifacts

David Klements joined Qualifacts in 2007, when he immediately began the process of transitioning the growing technology startup to the marketing-leading SaaS EHR for behavioral health and human services providers that it is today. During his tenure he has led Qualifacts through recapitalizations in 2014 and 2019, as well as overseeing 1000% growth in the company’s customer base, a record which landed Qualifacts on the INC 5000 list of America’s fastest-growing companies three years in a row.

Jon Wolf, President & CEO, Pyramid Healthcare

Jonathan Wolf, is the President and Chief Executive Officer of Pyramid Healthcare, a provider of behavioral health services headquartered in Pennsylvania. Founded by Mr. Wolf in 1999 with one facility in Altoona, PA, Pyramid now owns and operates 89 behavioral healthcare facilities in Pennsylvania, North Carolina, Maryland, New Jersey, Georgia and Connecticut, employing over 2,400 professionals and has annual revenues of over $200 M. Since it’s inception in 1999, Pyramid has grown into one of the largest privately owned behavioral healthcare systems in the United States with its vertically integrated system of care which includes a broad array of services and facilities

Registration for this executive web briefing has been provided at no charge courtesy of Value Based Care for Behavioral Health online community.

Unable to attend? Still register! At the conclusion of the event, all registrants will receive a recorded copy of the executive web briefing and presentation slides.

Event Sponsored By:

About the Value Based Care for Behavioral Health online community

Your platform for building success with value-based care. Serving consumers with chronic conditions and complex support needs is a long and winding path. Let us be your guide, providing your team with the navigation tools needed for the transition to value-based reimbursement

Value Based Care for Behavioral Health is the only authoritative resource on value-based reimbursement developed for executives of health and human service organizations serving consumers with complex needs.

Login to access The OPEN MINDS Circle Library. Not a member? Create your free account now!


Support Request

Need help now?

Call our toll-free phone number 877-350-6463