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December 3, 2015 — Free Executive Web Briefing Sponsored By Core Solutions, Inc.

This event has passed. Slides and video from this event can be found here.

As Greek philosopher, Heraclitus, said, “Change is the only constant in life.” Changes in policy, management, treatment, and technology occur daily throughout the health and human services industry. How do you help your staff embrace change and excel at change management?

The ability to manage these changes occurring within your organization, and within the larger industry, is especially important when implementing new technology. That process which requires considerable investments in dollars, time, and effort, requires changes in staff workflow and basic operations. To successfully manage the process, it is critically important that you have a vendor partner that is able to anticipate, manage, and overcome common challenges that occur during implementation.

Join us on December 3 at 2:00pm EST for this exclusive executive web briefing where you will hear Sharon Hicks, senior associate at OPEN MINDS, Darrell Cunningham, MPPA, Community Resources Division Director at Mecklenburg County Department of Social Services, and Ravi Ganesan, president of Core Solutions, Inc. discuss the three stages of change management and why it’s important for your successful implementation.


During this 90-minute executive web briefing, attendees will:

  • Understand change management and why change is important
  • Learn the three stages of successful change management
  • Review common challenges encountered during implementation and key characteristics of a good vendor partner

Featured Speakers

Ravi Ganesan, President, Core Solutions – When Ravi Ganesan started Core Solutions nearly a decade ago, he began the venture as a developer of custom solutions for select organizations in behavioral health and human services. Since then, he has used his passion for entrepreneurship and a rich background in consulting and software development to grow the company into a premier provider for clients of all types and sizes across the country. Ravi received his M.B.A. from St. Joseph’s University in Philadelphia.

Darrell Cunningham, MPPA, Community Resources Division Director at Mecklenburg County Department of Social Services (DSS)Mr. Cunningham directs the DSS Community Resources Division where they work to remove barriers to ensure that people with safety, security, and well-being needs receive the services they need. The Division actively collaborates with faith- and community-based organizations to support DSS customers, as well as those who are not eligible for DSS services.

Sharon Hicks, Senior Associate, OPEN MINDS — Ms. Hicks has more than 20 years of experience in the health and human service field. She has extensive experience and a wide range of expertise in health plan management, clinical operations management, and technology.

Prior to joining OPEN MINDS, Ms. Hicks spent two decades in a number of executive positions within the University of Pittsburgh Medical Center (UPMC) system and within its health plan division. Ms. Hicks served as the Chief Operating Officer for Community Care Behavioral Health, a managed behavioral health organization. She was responsible for all aspects of the organization’s operations including fiscal, information systems, the claims processing department, and the design of clinical systems. In addition Ms. Hicks managed the day-to-day operations of including human resources, facilities, purchasing, and security.

Registration for this executive web briefing has been provided at no charge courtesy of Core Solutions, Inc.

Unable To Attend? Still register! At the conclusion of the event, all registrants will receive a recorded copy of the executive web briefing and presentation slides — regardless of attendance.

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