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March 22, 2017 — Executive Web Briefing Exclusively For Members Of The OPEN MINDS Next Generation Forum On Children’s Services

The membership of many not-for-profit Board of Directors have been in their role for many years. Many of these Board members have at least a general understanding of the assumptions and strategies that have guided their organizations over time. With a rapidly changing service and funding environment, many Boards have recently seen significant changes in the financial health of their organizations and ways in which clients are served.

Join OPEN MINDS senior associate, Howard Shiffman and Joseph M. Costa, chief executive officer of Hillsides, March 22 at 2:00pm ET for this case study web briefing on rethinking expectations for Board member roles, recruitment, and development strategies to create a supportive Board that understands the changing organizational needs to remain responsive and sustainable. This web briefing will highlight Hillsides’ strategies for creating and leveraging a 21st Century Board to increase sustainability in the turbulent children’s services marketplace.


During this 60-minute web briefing, attendee will get a deeper understanding of:

  • Traditional Board roles versus 21st Century Board roles
  • The role of the executive team to keep Board members ready for change
  • Characteristics and competencies of 21st Century Board members
  • Recruitment strategies to increase your Board’s impact
  • An in-depth case study of Hillside’s strategies for creating and leveraging its Board to increase sustainability

This web briefing is an exclusive event for members of the OPEN MINDS Next Generation Forum On Children’s Services. If you are not a member and would like more information on the OPEN MINDS Next Generation Forum On Children’s Services and how to become a member, please contact Wyatt Delaney at OPEN MINDS at

Featured Speakers

Howard Shiffman, Senior Associate, OPEN MINDS

Mr. Shiffman has over 30 years of successful organizational and business experience in human service fields including expertise in executive management, strategic planning, business development, finance, marketing, market intelligence research, fundraising, and board development. He has hands-on expertise that comes from successful management and consulting with a number of programs. Prior to joining OPEN MINDS Mr. Shiffman served as Chief Executive Officer of Griffith Centers for Children, a COA-accredited, full-service treatment program for severely troubled youth and their families. He also developed one of the first offense-specific sex offender program in the United States.

Joseph M. Costa, Chief Executive Officer, Hillsides

Mr. Costa, chief executive officer of Hillsides came to the organization from Sunny Hills Services, a multi-service children’s charity in Northern California. Joe’s previous leadership includes identifying a multiple year transition plan that increased community-based programs for his previous organization, addressing the weakening demands for residential services, as well as positioning the charity for further development, increased service capacity, and strengthened its financial viability.

Knowledgeable on an array of services relevant to the children’s charity, Joe plans to continue an active role in advocating at the county, state and national level for the development of additional funding for Kinship Care, mental health services, supportive housing for transition-aged youth and medical insurance for vulnerable children and youth. He oversees the overall operation of Hillsides and its affiliate, Bienvenidos, which encompasses planning, directing and coordinating the activities of both agencies. Joe administers the policies of both agencies as designated by the board of directors, including training programs and the administration of over 600 employees. As the chief executive officer, Joe is also accountable for the overall management of the residential treatment services on a 17-acre campus, its 14 buildings and the operation of two group homes in the nearby community in addition to its Foster Care and Adoptions Program that serves children and youth in resource homes, the management of a 49-unit apartment building that provides low cost housing for youth who have emancipated from foster care, the Family Resource Centers that provide mental health services to families in crisis, and Hillsides Education Center that offers individualized education plans to students with learning and behavioral challenges.

Registration for this executive web briefing is exclusively for members of the OPEN MINDS Next Generation Forum On Children’s Services.

Unable to attend? Still register! At the conclusion of the event, all registrants will receive a recorded copy of the executive web briefing and presentation slides — regardless of attendance.

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