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OPEN MINDS

Improving complex health care systems through information, education, and strategic guidance.

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Expertise Areas

For over thirty years, OPEN MINDS has been singularly focused on the sectors of the health and human service field serving complex consumers. Click to learn more about our specific expertise and experience in your market.

Services & Solutions

Our team's unique expertise and C-Level experience differentiates OPEN MINDS from others in the field. Click to learn how our award-winning services and solutions can support your organization's goals.



OPEN MINDS is a national leader in market intelligence and management best practices focused on organizations serving consumers with chronic conditions and complex needs. Our unique approach is based on focus and synergy:

First, we stay exclusively focused on a very specific set of domains in the health and human service field - mental health, addiction treatment, chronic disease management, intellectual and developmental disabilities services, disability supports and long-term care, children's services, juvenile justice, corrections health care, and social services. We have deep knowledge of these market areas - and the $860 billion in spending in each.

Second, our unique structure and variety of services fosters a unique synergy between market intelligence and tradecraft. Our team is research-based at its core – with 40+ team members dedicated to tracking every market development, government contract, legislative change, payer, and provider organization in the field. We combine this wealth of market research with a national team of seasoned executives, subject matter experts, and strategic analysts with 'on-the-ground' management experience to provide real-world insights and solutions to the organizations we support.

For over three decades, OPEN MINDS has been the 'bridge to business success' for thousands of organizations in health and human services. We understand and interpret the implications of changing policy and changing science - and how to navigate and leverage those changes for organizational sustainability and success. Learn more about how we can help your organization by using the buttons below:

The Latest From OPEN MINDS

  • The ‘Best Practice’ Challenge
    By Monica E. Oss 10/20/2018


    The need to standardize service delivery has become increasingly critical for better consumer experience, for better outcomes, and for consistent pricing and performance in value-based arrangements. This was the focus of my closing keynote, Reinventing Your Organization: Key Management Best Practices For A Value-Based World, at The 2018 OPEN MINDS Management Best Practices Institute. One key element of service standardization is the routine use of "best practice" service delivery—whether evidence-based practices (EBP) or practice-based evidence. Health and human service organizations should have models that identify the “best services and approaches” for consumers with specific characteristics and needs, increase the likelihood of a good outcome, provide a great consumer experience, and come with a predictable cost. But in the sectors of the health and human service field, standardized treatment approaches…
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