Improving complex health care systems through information, education, and strategic guidance.Learn More
For over thirty years, OPEN MINDS has been singularly focused on the sectors of the health and human service field serving complex consumers. Click to learn more about our specific expertise and experience in your market.
OPEN MINDS is a national leader in market intelligence and management best practices focused on organizations serving consumers with chronic conditions and complex needs. Our unique approach is based on focus and synergy:
First, we stay exclusively focused on a very specific set of domains in the health and human service field - mental health, addiction treatment, chronic disease management, intellectual and developmental disabilities services, disability supports and long-term care, children's services, juvenile justice, corrections health care, and social services. We have deep knowledge of these market areas - and the $860 billion in spending in each.
Second, our unique structure and variety of services fosters a unique synergy between market intelligence and tradecraft. Our team is research-based at its core – with 40+ team members dedicated to tracking every market development, government contract, legislative change, payer, and provider organization in the field. We combine this wealth of market research with a national team of seasoned executives, subject matter experts, and strategic analysts with 'on-the-ground' management experience to provide real-world insights and solutions to the organizations we support.
For over three decades, OPEN MINDS has been the 'bridge to business success' for thousands of organizations in health and human services. We understand and interpret the implications of changing policy and changing science - and how to navigate and leverage those changes for organizational sustainability and success. Learn more about how we can help your organization by using the buttons below:
"OPEN MINDS has become our primary marketing resource for the behavioral health market. If it’s happened, happening, or going to happen… they know ALL about it! OPEN MINDS' energized team members deliver objective data that will drive the evolution of MANAGEMENT in BEHAVIORAL HEALTH!”.
"As a subscriber, we feel it’s probably the best value of any publication we receive."
"I truly enjoyed the conference and will share all of my takeaways with my boss this week. It is so nice to be able to spend two days feeding my brain."
"The web briefings have provided timely information across the multiple areas that we provide services in - child welfare, behavioral health, and juvenile justice. In addition, the Gettysburg leadership retreat provided an excellent mix of workshops specific to our industry today while also making the leadership lessons of Gettysburg come alive."
"We value OPEN MINDS' ability to take complex information and distill it into meaningful datasets that our audience can digest."
In the health and human service market, workforce recruitment and retention challenges seem to be going from "bad to worse." The average turnover rate among direct health care workers was 20.6% in 2017, up from 15.6% in 2010. Adding fuel to the fire are demographic challenges increasing the need to expand the workforce, low unemployment rates, low wages due to a lack of funding, and difficulties in hiring workers who are immigrants in our current environment (see Building A Better Workforce: Talent Management Strategies For Recruitment, Retention, Burnout & Technology). While turnover at the bottom of the organizational chart is worrying, there is another staffing challenge looming that strikes right at the heart of most organizational strategies—the turnover rate among executives. The American College of Healthcare Executive's survey on chief executive officer (CEO) turnover found…