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OPEN MINDS

Improving complex health care systems through information, education, and strategic guidance.

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Expertise Areas

For over thirty years, OPEN MINDS has been singularly focused on the sectors of the health and human service field serving complex consumers. Click to learn more about our specific expertise and experience in your market.

Services & Solutions

Our team's unique expertise and C-Level experience differentiates OPEN MINDS from others in the field. Click to learn how our award-winning services and solutions can support your organization's goals.



OPEN MINDS is a national leader in market intelligence and management best practices focused on organizations serving consumers with chronic conditions and complex needs. Our unique approach is based on focus and synergy:

First, we stay exclusively focused on a very specific set of domains in the health and human service field - mental health, addiction treatment, chronic disease management, intellectual and developmental disabilities services, disability supports and long-term care, children's services, juvenile justice, corrections health care, and social services. We have deep knowledge of these market areas - and the $860 billion in spending in each.

Second, our unique structure and variety of services fosters a unique synergy between market intelligence and tradecraft. Our team is research-based at its core – with 40+ team members dedicated to tracking every market development, government contract, legislative change, payer, and provider organization in the field. We combine this wealth of market research with a national team of seasoned executives, subject matter experts, and strategic analysts with 'on-the-ground' management experience to provide real-world insights and solutions to the organizations we support.

For over three decades, OPEN MINDS has been the 'bridge to business success' for thousands of organizations in health and human services. We understand and interpret the implications of changing policy and changing science - and how to navigate and leverage those changes for organizational sustainability and success. Learn more about how we can help your organization by using the buttons below:

The Latest From OPEN MINDS

  • Judge Rules United Behavioral Health Medical Necessity Criteria More Restrictive Than Accepted Standards
    03/17/2019


    On March 5, 2019, a federal court ruled that United Behavioral Health (UBH), a division of UnitedHealth Group, used internally developed medical necessity guidelines to deny coverage for behavioral health treatment that were more restrictive than generally accepted standards for mental health and addiction treatment. The court found that the UBH criteria focused on covering short-term or crisis-focused acute care, but did not account for ongoing, long-term services needed for chronic or complex mental health conditions. The ruling affects people with employer-sponsored health plans for which UBH managed behavioral health benefits from 2011 to 2017 and who were denied coverage for outpatient, intensive outpatient, or residential treatment. A status conference hearing has been scheduled for March 29, 2019, to begin addressing remedies. The ruling was in Wit et al. v. United Behavioral Health, Findings of…
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