February 1, 2006

New Service at OPEN MINDS Helps Behavioral Health & Social Service Organizations Improve Clinical Performance & Productivity

Gettysburg, Pennsylvania - Many behavioral health and social service organizations invest significant time and funds in clinical training, but then don't see improvements in their programs' performance and in staff productivity. Metrics-Based Clinical Performance Improvement, a new service of OPEN MINDS, is specially developed to address these concerns and move behavioral health and social service organizations beyond training into excellence in clinical performance.

The Metrics-Based Clinical Performance Improvement Program is the area of expertise of OPEN MINDS Senior Associate Robert Atkins, M.D., MPH. This field-tested OPEN MINDS approach to improving clinical quality and staff productivity is based on a basic management concept - using the data elements in your existing information system to create a clinical performance scorecard that can be integrated into current clinical training and clinical supervision. This real time, team-specific performance and productivity data moves training to action.

Dr. Atkins leads this initiative for the OPEN MINDS team. He has more than 20 years of experience managing public and private behavioral health programs. His previous positions include consultant to a state mental health plan and medical director for a large managed behavioral health program. He received both his medical degree and Master of Public Health from Johns Hopkins University and is a board-certified psychiatrist.

Executives interested in more information on the Metrics-Based Clinical Performance Improvement Program can call toll free, 877-350-6463, or go to www.openminds.com/consult/develop/
ratkinsmbcpi.htm.

Based in Gettysburg, Pennsylvania, OPEN MINDS is a national market research and management consulting firm for the behavioral health and social service industry. Its mission is to provide behavioral health and social service payers, consumer associations, and service providers with the management knowledge needed to improve their efficiency and effectiveness in order to better serve consumers.


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