For Sustainability, Managers Matter

“Supervision is an opportunity to bring someone back to their own mind, to show them how good they can be.” – Nancy Kline

Human service supervisors are in a tough spot. Rarely were they selected for their leadership ability and yet they are roundly criticized when they fail to be true leaders. Recent studies suggest that 53% of senior executives are unhappy with the work being done by front line supervisors.

Those who become supervisors are often the people who stuck with the job, worked the extra hours . . .