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  The OPEN MINDS Research and Consulting team is comprised of over 70 professionals with specific research and management expertise and experience in addiction treatment, mental health and social service fields. Meet our team...

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  Strategic Management: Organizations with limited resources have little margin for error, particularly in a rapidly changing environment that requires re-evaluation of mission, vision, values, customers, programming, and funding. Learn more...

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  Financial Management: Health and human service organizations have experienced environmental changes that have directly effected their financial performance and organizational stability. Learn more...

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  Technology & Information Management: Technology systems are essential to the operations and management of behavioral health and social service organizations. These organizations require and rely upon practice management, managed care, accounting, human resources, and consumer assessment & outcomes software. Learn more...

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  Leadership & Governance: The health and human service landscape is constantly changing. Changing with it it is the role of the board of directors. Boards of for-profit, not-for-profit, and governmental agencies all find their needs for information and their responsibilities shifting. Learn more...

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  Marketing & Innovation: Privatization, consolidation, and competitive bidding of behavioral health, MR/DD, and children's services have resulted in serious threats, as well as tremendous opportunities. This rapidly changing environment demands an understanding of customers, competitors, market opportunity, and how to successfully compete. Learn more...

Market Research and Management Consulting

OPEN MINDS has provided research and management consulting support to organizations throughout the health and human service field over the past two decades. Because we recognize that every organization – and every executive – is different, the OPEN MINDS team has built a continuum of services that bring our expertise to the executives in the field. As the frontier between strategy and execution becomes increasingly blurred, knowledge has become a key source of value for organizations in the new global economy. However, knowledge is much more than just combining data, processes, and analytical models - explicit knowledge delivers impact from actionable insights. Those organizations that can manage and apply business knowledge successfully and creatively can yield huge dividends.

To facilitate fact- and expertise-based decision making, we have recognized the need to provide our clients with an array of service solutions that are tailored to meet the exact need – and address the exact problem – of our clients. These services include:

• Market research and market intelligence
• Management consultation
• Organizational assessments of executive competencies in key management domains
• Interim management staffing and management staff development
• Management education programs
• Subscription marketing intelligence services

The OPEN MINDS team combines our 20-year storehouse of industry knowledge with the practical expertise of our seasoned senior associates to solve the problems that arise when serving consumers with complex needs. We help organizations explore extraordinary opportunities, manage and sustain growth, and maximize revenue. Our clients call us when they have something pressing on their minds—whether it is a major strategic or operational need or an organizational challenge. They look to us for honest, objective, thoughtful, and experienced advice. Our clients talk to us when they find themselves under pressure to deliver results. They call us in uncertain times. They talk to us when information is difficult to get and insights are scarce. They call us when they need to make decisions that will have major consequences for their people, their organization, or the communities they serve.

For over twenty years, OPEN MINDS team of industry professionals has provided unparalleled consultation and technical assistance to management teams in every niche of the health and human service field. Our consultation is based on our research on core management competencies needed for optimal performance in the field. Our "Five Pillars of Management Competency" are:

• Strategic Management
• Financial Management
• Technology & Information Management
• Leadership & Governance
• Marketing & Innovation

After two decades of problem solving, we have become the trusted advisor to many of the most influential organizations and institutions in the health and human service field. Armed with up-to-the-minute market intelligence – on payers, service delivery, emerging technologies, effective service practices, and current policy and regulatory issues – we provide our client organizations with information on current developments, trend analysis, and industry financial, clinical, and operational metrics. Then, in collaboration with our client executive team, we apply this analysis to the local market, assisting our client executives accurate and confident strategic decision-making. Through this process, we have built a reputation as problem solvers with a passion for excellence.