December 15, 2008

An Employer's Guide to Employee Assistance Programs: Recommendations for Strategically Defining, Integrating, & Measuring Employee Assistance Programs

The National Business Group on Health released the report to help employers realize the strategic value of an employee assistance program (EAP) and acknowledge the contributions EAPs make in helping organizations achieve their business goals. The report makes recommendations to help employers identify key attributes of a high-performing EAP. The recommendations include standardizing the definition of EAP and the scope of covered services, improve employers' abilities to coordinate EAP roles and responsibilities to maximize the quality and efficiency of services, and identify key metrics in support of EAP quality and performance.