Workforce Investment Act: Labor Has Taken Several Actions to Facilitate Access to One-Stops for Persons with Disabilities, but These Efforts May Not Be Sufficient

Labor has awarded grants to facilitate comprehensive access, which is defined in this report as providing people with disabilities the equal opportunity to participate in and benefit from the programs, activities, and/or employment offered by the WIA one-stop system. States and local areas have used these grants for a range of efforts, including increasing staff capacity to provide services to persons with disabilities. During our site visits to 18 local areas and one-stops, we found that officials at most sites were working to implement architectural access requirements. Moreover, local areas and one-stops varied in the degree to which they had addressed other areas of comprehensive access.