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December 2005
 Measuring the Effectiveness of Managed Care for
Adults with Disabilities
This report reviews the challenges the coordinated care
organizations
(CCO) encounter in measuring quality and offers a comprehensive
approach for developing a relevant and actionable measurement set.
The proposed approach presents a way for CCOs, their staff, and
state Medicaid agencies to benchmark CCO achievements and to
identify areas needing improvement.
The recommendations are drawn from
visits to seven pilot programs:
- Access II Care of Western North
Carolina- Asheville, NC
- AXIS Healthcare- Minneapolis, MN
- Commonwealth Care Alliance- Boston, MA
- Independence Care System- New
York, NY
- Vermont Medical Home Project- Montpelier
and Burlington, VT
- Community Health Partnership- Eau
Claire, WI
- Community Living Alliance- Madison, WI
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