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November, 2008
 Outsourcing the Delivery of Human Services
First published by Evelyn Bandoh in October of 2003, this report
examines: the history of privatization; policy issues; determining
criteria for outsourcing; the role of state and local government;
appropriate terms for a competitive outsourcing contract; oversight and
regulation; cost differences; equal access, due process, and customer
satisfaction; faith and community based organizations; and innovative
practices.
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OPEN MINDS