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September 27, 2004
EAP Impact on Work, Relationship, and Health Outcomes
The employee assistance program (EAP) at Federal Occupational Health (FOH) gathered outcomes data from almost 60,000 clients
during the three-year period 1999-2002. Measurement of outcomes at pre- and post-EAP use was incorporated into the standard
clinical process for all clients. Outcomes included (1) work productivity as affected by the client's emotional problems, (2) productivity
as affected by the client's physical health, (3) the interference of physical or emotional issues on work and social relationships,
(4) perceived health status, (5) job attendance/tardiness, and (6) global assessment of functioning (GAF).

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