Workforce Investment Act: States and Localities Increasingly Coordinate Services For TANF Clients, But Better Information Needed On Effective Approach (GAO-02-696)

The 1998 Workforce Investment Act (WIA) required states to provide most federally funded employment-related services through one-stop centers. Two years earlier, welfare reform legislation created the Temporary Assistance for Needy Families (TANF) block grant which provided flexibility to states to focus on helping needy adults with children find and maintain employment. Nearly all states reported some coordination of their TANF and WIA services at the state or local level, and the use of some of these coordination methods increased between 2000 and 2001. Historical relationships, geographic considerations, adequacy of facilities, and different perspectives on how best to serve TANF clients influenced how states and localities choose to coordinate services with one stop centers. Several challenges, including program differences between TANF and WIA and different information systems used by welfare and workforce agencies, inhibit state and local coordination efforts. Though some states and localities have found creative ways to work around these issues, the differences remain barriers to coordination for many others.