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May 16, 2003

ShareD.C. Child and Family Services: Key Issues Affecting Management of Its Foster Care Cases

Only 26% of the District of Columbia Child and Family Services Agency's (CFSA) caseworkers initiated face-to-face investigations of alleged child abuse or neglect within 24 hours of receiving an allegation on DFSA's child abuse hotline. CFSA is responsible for protecting children at risk of abuse and neglect and ensuring that critical services are provided for them and their families. The GAO was asked to discuss the extent to which CFSA had met the requirements of the Adoption and Safe Families Act of 1997, adopted and implemented child protection and foster care placement policies, and enhanced its working relations with the D.C. Family Court. The GAO utilized the District's automated information system, known as FACES to find answers to the previous questions. What the GAO discovered is found in Cornelia M. Ashby's testimony before Congress entitled "D.C. Child and Family Services: Key Issues Affecting Management of Its Foster Care Cases." Ms. Ashby is the director of education, workforce, and income security issues for GAO.

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