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May 2009

ShareLoss of Trust: A Crisis of Confidence in the Child Welfare System in Colville

In June 2008, concerns expressed by a state legislator and the Stevens County prosecutor prompted the Washington Department of Social and Health Services to ask the Washington Office of the Family and Children's Ombudsman to examine child welfare practice in Colville, Washington. Between June 2008 and May 2009, the ombudsman spoke with child welfare participants and stakeholders. They included parents, DSHS social workers, CASA volunteers, foster parents, relative care givers, service providers, attorneys, and court administrators. The ombudsman also investigated 62 case-specific complaints. Of the 62 complaints, 44 are closed including 16 with adverse findings and 18 are still under investigation. The adverse findings included violations of law, policy, procedure, clearly unreasonable actions, and poor social work practice.

 

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