March 18, 2010
Making the Vision a Successful Reality: Key Considerations in Enhancing Child Welfare System Performance
Monica E. Oss, MS, chief executive officer of OPEN MINDS was among the speakers at the Alberta Children and Youth Services Child Intervention
Review held March 18 and 19, 2010, in Edmonton, Alberta, Canada. Her presentation covered key elements in enhancing child welfare system performance,
measuring system performance, aligning and realigning stakeholder incentives, and enhancing system implementation and operation with process improvement.
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