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November 2007
 Washington State Children's Administration Workload Study Executive
Summary
The Washington Department of Social and Health Services contracted with
an independent national expert on workload studies to determine how
Children's Administration staff, who provide services to children and
families, spend their time and the nature of the activities they perform.
The study shows that staff are working hard to keep children safe and
provide for their ongoing needs, but still find it difficult to
accomplish all the case-related work required by federal and state laws,
policies, and good practice.
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OPEN MINDS