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March 2006
 2006 Pilot Survey of Disability Access
Services Provided by California Health Plans
This survey collected a baseline on health
plan's disability services. Twenty-eight
health plans were asked to participate. Only
ten provided responses. Questions assessed
the health plan's ability to do the
following:
-
Track enrollees disability-related access
needs
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Provide materials in alternative formats
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Offer information about the physical
accessibility of providers' offices
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Provide or assist enrollees with
transportation to medical visits
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Make their web sites accessible to enrollees
with disabilities
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