February 12, 2010

The Four-Step Model for Metrics-Based Management: Improving the Bottom Line with Better Use of Data

This presentation, by Joseph Naughton-Travers, Ed.M., Senior Associate, OPEN MINDS, was given at the 2010 OPEN MINDS Best Management Practices Institute. During this session, Mr. Naughton-Travers discussed the benefits of well kept performance management data which helps the executive team lead and direct the organization. Topics in this presentation include the best practice model for data-driven management, designing management metrics reporting, and how to use management metrics in supervision and program management.