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February, 2005
 Child Welfare Caseload Management
The report explains how the department responds
to allegations of child abuse and neglect, and provides information about
the growing workload in the program. It also highlights weaknesses in the
department's efforts to collect and use caseload and workload
information, which is essential to accurately assess staffing needs and
ensure available staffing resources are distributed where most needed.
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OPEN MINDS