January 11, 2010

6 Ways to Get Business Value from Social Software

This report, written by Socialtext, outlines the six successful implementation strategies to help businesses gain value from social software. The six implementation strategies are branched from three larger goals that include attaining business value within a department, across departments, and with customers and partners. The three goals are either performed through formal or informal processes. Each of these six strategies has their own set of risks and rewards, which are also listed. Also at the end of the report there is a social software value framework assessment guide and a power law of participation guide. This report's ultimate goal is to help give businesses a practical guide to help them choose the right path so that they can attain their desired business results with social software.