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GAO-03-145
 VA Health Care: Third-Party
Collections Rising as VA Continues to Address Problems in Its
Collections Operations
The Department of Veterans Affairs
(VA) collects health insurance payments, known as third-party
collections, for veterans health care conditions it treats that
are not a result of injuries or illnesses incurred or aggravated
during military service. In September 1999, VA adopted a new fee
schedule, called reasonable charges, that it anticipated
would increase revenues from third-party collections.
In 2001, GAO testified that
problems in VAs collections operations diminished VAs
collections. For this report, GAO was
asked to examine VAs third party collections and problems in
collections operations for fiscal year 2002 as well as its
initiatives to improve collections.
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