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Reinventing Your Service Delivery System:
How to Build a Children's Continuum of Care Model for the Future - An OPEN MINDS Seminar

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Description:

Throughout the country, children's service delivery systems are reengineering due to changing financing models, which require risk management skills and performance-based outcomes for funded services. The emerging service delivery system will require providers to streamline their business processes and make investments in technology to have access to real-time information in meeting the performance standards and managing the risk inherent in the new financing models.

This seminar will address the industry trends and focus on how organizations can assess their readiness for the change and define approaches to successfully reinvent the services delivered to meet the demands of the new funding environment.

Contact Hours: 6.0

 

What you will learn:

  • Become aware of the industry performance and financing trends
  • Define best practice for a continuum of service for children and families
  • Assess organizational readiness for new demands
  • Change the organizational culture with a strengths-based approach

 

Who should attend?

  • Chief executive officers and executive directors
  • Chief operating officers
  • Chief financial officers
  • Program managers and supervisors
  • Members of boards of directors

Event Agenda

Registration 8:00 AM

Session 1

The Current & Future Industry Trends for Children's Services

  • The Change in Funding Streams
  • The Shift From Process Outcomes to Performance-Based Outcomes
  • The Impact for the Provider Community

Session 2

Assessing Organizational Readiness to Develop a Continuum of Care & Accept Risk

  • Understanding Risk Models for Children’s Services
  • Fiscal & Operational Preparedness for Developing a Continuum of Care
  • Clinical Preparedness for Developing a Continuum of Care

Session 3

Using Technology to Support Operations

  • Core IT Functionality to Support Finance Operations
  • Electronic Case Records & Clinical Functionality
  • Reporting & Outcomes Management

Session 4

Clarifying & Designing a Successful Change Management Process

  • Leading Change: The Eight Stage Process of Creating Major Change
  • Why People Resist Change
  • Exercise: Organizational Change Planning Guide

Event Dates

 

This event is not currently scheduled.
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