Description:

The role of leaders is to facilitate change. But too often change initiatives are not anchored in organizational performance data and often doomed to fail. If used correctly, measurement data can help an executive team better lead its organization and can help direct the organization toward positive change. Most organizations have the data they need to support metrics-based management in their current information systems – but they don’t know how to organize the information. During this seminar, you will be introduced to the benefits of management metrics and how to obtain them from your current system.

Contact Hours: 6.0

What you will learn:

• Understand the importance of key management metrics in today’s environment
• Learn how to identify key performance metrics
• Learn how to create a data-driven management culture

Who should attend?

• Chief executive officers
• Executive directors
• Program managers
• Clinical executives
• Supervisory personnel

Event Agenda

Why Data-Driven Management is Critical to Improve Organizational & Program Performance

• Introduction and overview
• The context for data driven management in today’s environment

Defining Your Key Performance Metrics

• Identifying key performance metrics
• Operationally defining key performance metrics
• Leading versus lagging indicators

Developing A Performance Scorecard

• Developing a performance scorecard
• Using performance data to bring about peak organizational performance

Using Data-Driven Management for Peak Performance

• Using performance data to bring about peak organizational performance
• Wrap-up

Event Dates

This event is not currently scheduled.
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