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Areas of Expertise
- Strategic planning and industry trend analysis for provider
organizations and delivery systems
- Market strategy, positioning, and branding
- Economic analysis, cost/benefit analysis, actuarial estimation,
pricing, rate setting, and return-on-investment analysis
- System performance measurement and metrics-based management
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Monica E. Oss, M.S., Chief Executive Officer and Senior Associate,
is the founder of OPEN MINDS. For the past two decades, Ms. Oss has
led the OPEN MINDS team and its research on health and human
service market trends and its national consulting practice. Ms. Oss is
well known for her numerous books and articles focused on the strategic
and marketing implications of the evolving health and human service field.
She has unique expertise in payer financing models, provider rate setting,
and service pricing. She has led numerous engagements with state Medicaid
plans, county governments, private insurers, managed care programs,
service provider organizations, technology vendors, neurotechnology and
pharmaceutical organizations, and investment banking firms ? with a focus
on the implications of financing changes on delivery system design.
Prior to founding OPEN MINDS, Ms. Oss served as an executive with a
national managed behavioral health organization, with responsibility for
market development and for actuarial analysis and capitation-based rate
setting. She also held a position as a vice president of the U.S. risk
management and underwriting division of an international insurance
company.
Ms. Oss has been the keynote speaker at the conferences of dozens of
national associations and has been published in a wide range of
professional journals and trade publications. She has provided
Congressional and state legislative testimony on issues as diverse as the
financial impact of parity and payer medication access policies. Ms. Oss
has led a range of industry research and management consultation
initiatives, serving as principal investigator on research projects that
include (but are certainly not limited to) examination of national managed
behavioral health enrollment patterns; development of provider rate
structures for government entities; creation of a return-on-investment
analysis model for technology investments; design of performance-based
compensation models for service providers and managed care entities within
public and private health plans; and analysis of the economic impact to
health systems and health plans of changes in benefit design, adoption of
evidence-based practices, and new technologies.
Ms. Oss is a graduate of the University of Minnesota and has completed her
doctoral course work in marketing and health care policy at George
Washington University. She serves on the advisory boards of the
Shippensburg University Health & Human Service Management Program and the
Institute for Behavioral Health Informatics. She has previously served on
numerous boards and advisory committees, including that of her local
county's mental health/mental retardation oversight board and a regional
Head Start program.
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Monica E. Oss
Dan M. Aune, M.S.W.
Dee Brown, M.S.M.
Rejean Carlson, M.B.A.
Rhonda M. Gold, MSN
Bruce Gorman
Stephen Howe, M.S.W.
Wendy K. Kidd, M.A., L.P.C.
Jeremy Mann
Laura L. Morgan
Joseph P. Naughton-Travers, Ed.M.
Daniel Y. Patterson, M.D., M.P.H.
Rosalind Richmond, CCS
Laura Rudisill
January H. Scott
Glenn A. Smith
John F. Talbot, Ph.D.
Sarah C. Threnhauser
M. Arthur Williams
Cyril A. 'Skip' Barber, Ph.D.
Michael F. Barkey, M.S.W.
Deirdre E. Brown, M.Ed.
Susan M. Buelow, M.S.
Candace Coffin
Stephen A. Dare, M.B.A.
Jonathan Evans
Richard Galica, M.S.
Jess C. Jamieson, Ph.D.
John Heffner, M.H.A.
John Kingsley Holton, Ph.D.
Sheila P. Kochis, M.P.A., C.P.A.
John W. Kuenning, M.H.S.
Richard Louis, III
J. Jay Mackie, Ph.D.
Ronald W. Morton, MPA, CBHE
Joseph F. Rutherford, M.B.A.
Phillip J. Sowders
Belinda Willis
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