The 2012 OPEN MINDS Best Management Practices Institute Preliminary Agenda
Updated as of January 26, 2012 (Additional sessions and
speakers will be added when confirmed)
Day One: February 16, 2012
7:00 am – 8:00 am: Registration/Coffee & Tea in the Exhibit Hall
8:00 am – 9:00 am: Opening Keynote Address
What Does It Take To Be A CEO In The Current Health Care Market?
Turbulence – a state or condition of confusion, movement, or disorder. It is the perfect word to describe the health care market today. And for a chief executive officer, navigating a course for your organization through this turbulence is quite a feat to handle. During this engaging session, we’ll discuss what it takes to be a successful CEO and how you can strategically position your organization for success – even in an unsteady marketplace. You will learn about:
Challenges facing CEOs in the current health and human service market
Tips and tricks for success in a turbulent market
Faculty: Jonathan Evans, President & CEO, Safe Harbor Behavioral Health
9:15 am – 10:45 am: Break Out Sessions
Metrics-Based Management: How To Improve Your Bottom Line With Better Use Of Data
Most organizations have the data they need to support metrics-based management in their current information systems; but they don't know how to organize the information. This session will review the cornerstones of data that organizations need to drive innovation, enhance care quality, and improve operational performance by reviewing:
How to develop a culture of organizational measurement
The four cornerstones of metrics-based management
The importance of strategic data-based decision making
Faculty: John F. Talbot, Ph.D., Executive Vice President, OPEN MINDS
Clinical Productivity Management: How To Promote Executive & Clinical Collaboration
There are a number of factors at play in the field that are prompting health and human service organizations to enhance their staff’s productivity; but finding success in clinical productivity management can be a difficult task. That is why productivity management requires collaboration at every level. During this presentation, we will review:
How to measure productivity: steps in the process and proven models
How to use productivity measures in the supervision process
Performance-based contracting case studies
Faculty: Rejean Carlson, MBA, President, OPEN MINDS; Jonathan Evans, President & CEO, Safe Harbor Behavioral Health
11:00 am – 12:30 pm: Break Out Sessions
Reinventing The CFO: The Enhanced Role Financial Officers Play In A Shifting Market
The news is full of stories that reflect the impact of the current economic turbulence on health and human service organizations—payment delays from state payers; termination of cost-based reimbursement for services; program closures; staff reductions. And in this environment, organizations are expecting and demanding much more from the chief financial officer than simply crunching numbers. In this session, we will explore:
Linking budgeting and forecasting to strategic planning
Managing increasing regulatory requirements
Integrating finance and strategy into the organizational culture
Faculty: Rejean Carlson, MBA, President, OPEN MINDS
The Importance Of Data In Human Resource Management (Sponsored By: DATIS)
Using data and metrics-based evaluation in human resource management can benefit an organization’s operations and executive teams in strategic decision making. HR data collecting and reporting should be an organization wide activity that engages individual team members. Important decision making information can be easily accessible and timely, not delayed, tedious, routine reporting. In this session you will review:
The essential components of HR data collection
How to ensure data collection integrity
When and where to deliver your HR data for the most benefit to the organization
Faculty: Scott Skyberg, Senior Project Manager, DATIS; Joseph P. Naughton-Travers, Ed.M., Senior Associate, OPEN MINDS
12:30 pm – 2:00 pm: Lunch Break
2:00 pm – 3:30 pm: Break Out Sessions
Essential Do's & Don'ts Of Corporate Compliance
Executive teams of service provider organizations are facing an increasing number of requirements – from state licensing and accreditation, to HIPAA regulations and liability insurance. The question for provider organizations is how can you develop and implement an effective compliance plan that is also a risk management tool? Don’t miss this informative session where you will learn:
The OPEN MINDS corporate compliance checklist
The process for developing a compliance plan
Case studies of compliance best practices
Faculty: Joseph P. Naughton-Travers, Ed. M. Sr. Associate, OPEN MINDS
Using Metrics To Improve Clinical Performance (Sponsored By: Netsmart Technologies)
No longer are clinical metrics considered an optional part of assessment and treatment. In fact, the use of metrics and the information they provide are critical to an organization’s ability to provide high quality care and maximize staff effectiveness. This session discusses the importance of metrics, including specific examples of how they help support evidence-based practice, assure effective outcomes, meet the clinical quality measures for EHR Meaningful Use, and pave the way toward accountable care.
Faculty: Dennis P. Morrison, Ph.D., Chief Clinical Officer, Netsmart; Monica E. Oss, Chief Executive Officer, OPEN MINDS
3:45 pm – 4:45 pm: Plenary Session
The Evolving World Of Medicaid & Medicare: How New Policies & Regulations Are Shaping The Market For Providers
We’ve seen a lot of policy changes and new regulations from the Centers for Medicare and Medicaid Services (CMS) over the past few years, and as the administration continues to implement the various provisions of the health care reform legislation, you can expect to see many more in the years to come. From quality rating systems, to accountable care organizations, to new benefit options – CMS is changing the health care landscape. In the midst of all this chaos, the true question to ask, is what are the implications for service provider organizations? During this session, we will explore:
The latest programs and regulations from the Centers for Medicare and Medicaid Services
How changes to Medicaid and Medicare will affect service provider organizations
How provider organizations can strategically position themselves for success in an evolving market
Faculty: Monica E. Oss, Chief Executive Officer, OPEN MINDS
4:45pm – 6:00 pm: Exclusive Networking Reception & Cocktail Party
Join us for our annual networking reception and cocktail party as we wrap-up day one of the institute. During this time you'll have the opportunity to meet the institute faculty and network with top executives in the field.
Day Two: February 17, 2012
7:30 am – 8:30 am: Continental Breakfast in Exhibit Hall
8:30 am – 10:00 am: Break Out Sessions
Strategic Human Resource Management: How Do You Attract & Retain Top Talent?
In our current competitive, performance-driven environment, employees have the ability to make or break an organization – from managers, to front-line staff. Employee recruitment and retention are two of the most challenging issues facing health and human service organizations today. Join us for this essential session where you will learn:
The human resource management competencies that your organization needs to succeed in the decade ahead
How to assess your organization’s human resource competencies
How to compete for and retain top talent by becoming an "employer of choice"
Faculty: ellise l.g. hayden, Advisory Board, OPEN MINDS
Five Ways To Ensure EHR Implementation Success (Sponsored By: Qualifacts)
Implementing an electronic health record (EHR) can be a challenge for any organization—getting staff buy-in, planning for new technology, and maintaining productivity through the transition can all present problems. In this session, we will share a customer case study and proven strategies from more than 100 successful EHR implementations. Through the experiences of other service provider organizations, you will learn the top five things you can do to ensure that your EHR is implemented both quickly and effectively.
Faculty: Mary Givens, Meaningful Use Program Manager, Qualifacts Systems, Inc.; Carolyn Hohne, Director of Performance Improvement, The Lester A. Drenk Behavioral Health Center; John F. Talbot, Ph.D., Executive Vice President, OPEN MINDS
10:00 am – 11:30 am: Plenary Session
Budgeting For Technology: How Much Is Enough?
Technology plays a large role in modern life; increasingly, we are seeing that the world of health and human services isn’t immune from the disruptive effects of technology. Electronic health records, customer relationship management software, website development, and billing/accounting software are all necessities for service provider organizations in our current health care market. Through this presentation, you will:
Learn how to develop an organization-wide IT plan
Review the budgeting process for your organization’s software and implementation needs
Engage in a structured workgroup discussion to share your own technology budgeting questions and learn about your colleagues experiences
Faculty: Joseph P. Naughton-Travers, Ed.M., Senior Associate, OPEN MINDS
11:30 am – 12:30 pm: Closing Keynote Address
Better Performance = Competitive Advantage: A New Equation For Today’s Health & Human Service Market
In this closing session, OPEN MINDS chief executive officer Monica E. Oss will explore how the use of information systems and metrics based management can improve your organization’s performance and help you to gain the competitive advantage in today's health care market. We will cover:
The importance of data and metrics in today’s health care market
The role that finance, human resources, and compliance management play in shaping an organization’s performance in the market
The keys to success for your organization in a competitive environment
Faculty: Monica E. Oss, Chief Executive Officer, OPEN MINDS