Presentation slides from this year's institute are
currently being posted.
Click here to download them!
 Download The Institute Program Guide!The 2012 OPEN MINDS Best Management Practices Institute program guide is now available online! It includes the final agenda, schedule of events, session descriptions, and more!
Click here to download
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You've found the only conference for health and human
service industry executives focused on game-changing
methods for improving organizational performance...
Because In Today’s Competitive Market, Performance Is Everything...
The management adage is that environment drives strategy and
strategy drives management operations. In a health and human service
market where change in the environment—both large and small—is the
only constant, are your management practices what they need to be to
succeed?
Join us in Clearwater Beach, Florida for the 2012 OPEN MINDS Best Management Practices Institute to find out. This two-day executive retreat focuses on best management practices in finance, information technology, and human resources, and is designed to ultimately improve your organization’s performance and positioning in an increasingly competitive health and human service market.
Preliminary Agenda
The curriculum at the OPEN MINDS Best Management Practices Institute is designed to prepare your organization to perform in the current competitive health and human services market. To do this, we will focus on four core topics, all of which are designed to enhance your strategic decision-making abilities and improve your organizational performance:
- Information Systems and Metrics-Based Management
- Financial Management
- Human Resources
- Compliance and Corporate Risk Management
Click here to view the most recent preliminary agenda! (check back frequently for additional sessions and speakers)
Who Typically Attends?
- Chief executive officers and executive directors
- Chief operating officers
- Chief financial officers
- Chief information officers
- Chief medical/clinical officers
- Clinical and program managers
- Finance directors and controllers
- A/R personnel and billing specialists
- Executives and board members involved with budgeting and strategic technology planning
Institute Faculty:
Monica E. Oss, M.S., Chief Executive Officer, OPEN MINDS
Ms. Oss is the founder of OPEN MINDS and a featured speaker and author of numerous books and articles on industry trends and strategic marketing/management issues. She leads the OPEN MINDS consulting practice with a broad range of executive experience in both the private and public sectors of the behavioral health and social service fields.
Joseph P. Naughton-Travers, Ed.M., Senior Associate, OPEN MINDS
Mr. Naughton-Travers is the OPEN MINDS practice leader in data-driven performance measurement. He has over 20 years experience in behavioral health. His experience includes strategic planning and management, operations improvement, OIG and HIPAA compliance, information technology system selection, and IT department structuring.
John F. Talbot, Ph.D., Executive Vice President, OPEN MINDS
Dr. Talbot has over 30 years experience in many different aspects of behavioral health, focusing on strategic planning, the development of successful strategic alliances, board development, organizational re-engineering, operations management, management and leadership development, and change management.
Rejean Carlson, M.B.A., President, OPEN MINDS
Mr. Carlson has over 15 years of experience as an executive, educator, and business manager in the health and human service industry. He serves on the faculty of Eastern University in the College of Graduate and Professional Studies teaching economics, ethics, and leadership. He also is past president of the Lancaster Practice Managers Association.
Jonathan Evans, Chief Executive Officer, Safe Harbor Behavioral Health (OPEN MINDS Advisory Board Member)
Mr. Evans has over 30 years of experience leading top organizations in the behavioral health industry. He is currently the chief executive officer of Safe Harbor Behavioral Health, an organization known for state-of-the-art mental health treatment for adults and children. His extensive industry expertise includes community-based program design, new service line development, and telehealth-based service delivery. Mr. Evans is also a board member of the Pennsylvania Community Provider Association.
ellise l.g. hayden, Advisory Board, OPEN MINDS
Ms. hayden has significant experience in operations management and human resources. In her previous position as Chief Operating Officer with Adelante Healthcare, a federally qualified health center, she was responsible for daily oversight and operation of six service locations as well as the research, review, and execution of the operations expansion of new service locations. Prior to this position, Ms. hayden was Vice President of both administration and human resources for Meridian Service Corporation, a non-profit behavioral health inpatient/outpatient health care system.
