OPEN MINDS is the premier market intelligence and management support firm specializing in the sectors of the health and human service field serving individuals with complex needs.
Our Mission:
Our mission is to provide the provider and payer organizations in the field – as well as the technology, pharmaceutical, and biotech firms supporting them – with the market and management knowledge needed to improve their organizational efficiency and effectiveness.
Our Core Belief:
We believe that by helping organizations in the field make better, more informed, business decisions, they will in turn have more time, money, and resources to allocate towards improving the services delivered to individuals with chronic conditions and complex needs.
Our Practice Areas:
| Market | Definition | Target Populations |
| Mental Health Services | Health services that include mental and emotional health, and psychiatric care. Services are provided by different kinds of providers, including certified counselors, psychiatrists, psychologists and neurologists. | All ages, any mental illness (including SMI, SPMI, SED) |
| Addiction Treatment | Health services that include addiction and substance abuse treatment. Services are provided by different kinds of providers, including certified counselors, psychiatrists, psychologists and neurologists. | All ages, any addicition (substances, gambling, sex, etc.) |
| Child & Family Services | The children and family service system is a group of public and private services that are focused on ensuring that all children live in safe, permanent and stable environments that support their well-being. Children and family services may interact with entire families, or they may be focused on direct intervention with children. | Children age 21 and under and their family and caregivers |
| Juvenile Justice Services | Juvenile justice system addresses the area of criminal law applicable to persons not old enough to be held responsible for criminal acts. In most states, the age for criminal culpability is set at 18 years. Juvenile law is mainly governed by state law and most states have enacted a juvenile code. The main goal of the juvenile justice system is rehabilitation rather than punishment. This includes education, therapy, and developmentally appropriate treatment. | Delinquent youth up to the ages of 18 or 21 (depending on state) |
| Corrections Health Care | Management and treatment of health care for inmates to include those with chronic, mental health, and addiction needs and illness. Services provided to individuals with mental health or additicion problems in an attempt to divert them from the criminal justuice system or support them on the exit from a correctional facility. | Any corrections-involved adult |
| Chronic Disease Management Services | Management and treatment of conditions that last a year or more and require ongoing medical attention and/or limit activities of daily living. | Any individual with conditions that last a year or more and require ongoing medical attention and/or limit activities of daily living |
| Intellectual & Developmental Disability Supports | Intellectual and developmental disability (I/DD) is an umbrella term that covers a diverse group of severe chronic conditions that are due to mental and/or physical impairments. People with developmental disabilities have problems with three or more major life activities such as language, mobility, learning, self-help, and independent living. Developmental disabilities begin anytime during development up to 22 years of age and usually last throughout a person’s lifetime. | Any individual diagnosed with an I/DD up to the age of 22 |
| Disability Supports & Long-Term Care | Physical disabilities that require home and community-based services (HCBS) or long-term institutional care (nursing homes) | Any individual with conditions that require home and community-based services (HCBS) or long-term institutional care (nursing homes) that develop after the age of 22 |
| Social Services | Human Services designed to help people navigate through crisis or chronic situations where the person feels they need external help and guidance to move forward with their life and rediscover their personal power and self-sufficiency (excluding health care). | Individuals of all ages who qualify for public wefare supports based on income |